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Questions in this section
What if My Black Box Thinks the Speed Limit Is Wrong?Telematics can rely on mapping and speed-limit databases as well as GPS.Can a Black Box GPS Reading Be Wrong?Yes. GPS can occasionally be inaccurate because of signal conditions, mapping errors or device problems.Can a Black Box Flatten Your Car Battery?A functioning device is designed to use little power, but a weak battery, long storage period or faulty equipment can make battery problems more noticeable.What Happens to a Black Box if the Car Battery Is Disconnected?The device may lose power temporarily and reconnect when the battery is restored.What Happens if the Black Box Stops Working?Contact the insurer rather than leaving the problem unresolved.Does a Black Box App Need Mobile Signal All the Time?Not necessarily. Some systems store data and upload it later, while phone-based telematics can depend more heavily on the handset.What Happens to Black Box Insurance When You Change Your Phone?If the policy relies on an app, install it on the replacement phone promptly and restore the required permissions.
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